Shipping
We know that you cannot wait to get your hands on the goodies you purchase on Suneiika. We are just as excited as you are. That is why we try our best to pack and post your orders as soon as possible. Below is some information on delivery times and fees.
For more information, have a look below at all the details and estimate delivery times. If you still have any further questions, please feel free to contact our Customer Service.
PLEASE NOTE:
There can be possible delays during this high volume sale period. Our team are working hard to make sure you get your new Suneiika goodies as soon as possible and appreciate your patience.
| Shipping Method | Order Total | Time | Cost |
|---|---|---|---|
| Express | $100AUD+ | 1-3 Days | FREE |
| Express | Less than $100AUD | 1-3 Days | $10AUD |
WHAT YOU NEED TO KNOW
Delivery is stated in BUSINESS days, and Express Delivery orders must be placed BEFORE 4PM AEST.
*Please note, Suneiika is not responsible for any delays caused by Australia Post, especially during high volume seasons. However, these are the best delivery estimations available and are quite reliable and quick. Further, items purchased on pre-order are subject to varying shipping times.
All Australia Post parcels are signature on delivery with authority to leave. This means you’re welcome to sign for your parcel at delivery, otherwise if Australia Post determine there is a safe place for the parcel, it can be left at the address - Australia Post will record a proof of delivery in this instance.
| Shipping Method | Order Total | Time | Cost |
|---|---|---|---|
| Express | $150AUD+ | 1-3 Days | FREE |
| Express | Less than $150AUD | 1-3 Days | $20AUD |
WHAT YOU NEED TO KNOW
Delivery is stated in BUSINESS days, and orders must be placed BEFORE 2PM AEST.
In the event where a parcel is not claimed/refused by the receiver, DHL will attempt re-delivery. If DHL and/or our team is unable to arrange a re-delivery by DHL's cut-off time, the parcel will be destroyed and abandoned by authorities in the receiver's country. Consequently, there will be no refunds for parcels that are not claimed or refused.
International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination, and are the responsibility of the recipient.
*All our international orders are shipped via DHL Express. Please note, Suneiika is not responsible for any delays caused by DHL Express, especially during high volume seasons. However, these are the best delivery estimations available. Further, items purchased on pre-order are subject to varying shipping times.
We do not currently ship orders to PO or APO boxes via international postage at this time.
| Shipping Method | Order Total | Time | Cost |
|---|---|---|---|
| Express | $250AUD+ | 2-4 Days | FREE |
| Express | Less than $250AUD | 2-4 Days | $25AUD |
WHAT YOU NEED TO KNOW
Delivery is stated in BUSINESS days, and orders must be placed BEFORE 2PM AEST.
In the event where a parcel is not claimed/refused by the receiver, DHL will attempt re-delivery. If DHL and/or our team is unable to arrange a re-delivery by DHL's cut-off time, the parcel will be destroyed and abandoned by authorities in the receiver's country. Consequently, there will be no refunds for parcels that are not claimed or refused.
International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination, and are the responsibility of the recipient.
*All our international orders are shipped via DHL Express. Please note, Suneiika is not responsible for any delays caused by DHL Express, especially during high volume seasons. However, these are the best delivery estimations available. Further, items purchased on pre-order are subject to varying shipping times.
We do not currently ship orders to PO or APO boxes via international postage at this time.
| Shipping Method | Order Total | Time | Cost |
|---|---|---|---|
| Express | $200AUD+ | 2-4 Days | FREE |
| Express | Less than $200AUD | 2-4 Days | $25AUD |
WHAT YOU NEED TO KNOW
Delivery is stated in BUSINESS days, and orders must be placed BEFORE 2PM AEST.
In the event where a parcel is not claimed/refused by the receiver, DHL will attempt re-delivery. If DHL and/or our team is unable to arrange a re-delivery by DHL's cut-off time, the parcel will be destroyed and abandoned by authorities in the receiver's country. Consequently, there will be no refunds for parcels that are not claimed or refused.
International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination, and are the responsibility of the recipient.
*All our international orders are shipped via DHL Express. Please note, Suneiika is not responsible for any delays caused by DHL Express, especially during high volume seasons. However, these are the best delivery estimations available. Further, items purchased on pre-order are subject to varying shipping times.
We do not currently ship orders to PO or APO boxes via international postage at this time.
| Shipping Method | Order Total | Time | Cost |
|---|---|---|---|
| Standard | $250AUD+ | 4-9 Days | FREE |
| Express | Any amount | 2-7 Days | $35AUD |
WHAT YOU NEED TO KNOW
Delivery is stated in BUSINESS days, and orders must be placed BEFORE 2PM AEST.
In the event where a parcel is not claimed/refused by the receiver, DHL will attempt re-delivery. If DHL and/or our team is unable to arrange a re-delivery by DHL's cut-off time, the parcel will be destroyed and abandoned by authorities in the receiver's country. Consequently, there will be no refunds for parcels that are not claimed or refused.
International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination, and are the responsibility of the recipient.
*All our international orders are shipped via DHL Express. Please note, Suneiika is not responsible for any delays caused by DHL Express, especially during high volume seasons. However, these are the best delivery estimations available. Further, items purchased on pre-order are subject to varying shipping times.
We do not currently ship orders to PO or APO boxes via international postage at this time.